First Bus Improving with students in mind

Following a meeting with The Union of UEA Students, the local management team from First Bus in Norwich have announced Focus Group meetings with students to discuss the local bus service.

The current First Bus UEA services (Blue Line 25/25A/X25) operate at circa 95% punctuality, and all vehicles are fitted with CCTV and satellite tracking system, so the local response team can accurately investigate any early or late running allegations.

Steve Wickers, Commercial Director for First Bus said:

“I am pleased we are able to expand our existing partnership with UEA. It is so important to act on passenger feedback; our link with The Union of UEA Students should assist us in improving our services where possible, and help us to better understand to what the students are telling us.

UEA has agreed to provide discounts for students when travelling on a First Bus. Prices of Annual and 3 Monthly tickets start from just £162 (3 Month, Norwich) and only £215 (Annual Ticket, Norwich) with Trio Term tickets also available.For students who do not travel frequently, single, return and day tickets are also available, with discounts for Young People aged 5-19 years.

More information on First Bus, including timetable information and promotions can be found at www.firstgroup.com/norwich and you can follow them Twitter and Instagram @FirstNorwich and like their Facebook ‘First South East’. Additionally, the customer service is open from 0730-1730 Monday to Friday, you can call them on 08456 020 121.

For more information, please contact Chelsea de Silva, Creative Director, First East England UK Bus, on 07738 604113 or email chelsea.desilva@firstgroup.com

 

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